K. Iwata Associates, Inc. now offers a wide selection of products! For ordering, please call us at 510.471.7840. Bulk discounts are available for orders exceeding 10 books. Call for pricing and shipping rates.

The Power of Diversity "I understand that diversity is important to my organization but what is it you want me to do?" Rather than broad-based concepts, this book offers specific guidelines and tools you can use to increase your competence at managing and leading a diverse workforce. Drawing from a field study conducted with sixteen companies, the book allows you to assess your own level of Diversity-Competence. Lists of activities are provided to help you sharpen your ability to demonstrate the essential POWER competencies. The book also provides recommendations for organizations looking to increase their level of Diversity-Competence. $24.95 plus shipping and handling

POWER Training Modules Each module contains quality, hands-on content that: • Goes in-depth with each of the POWER competencies • Is highly interactive • Contains a self-assessment tool • Is skills-based • Provides practical applications for the workplace customization Programs can be: • Integrated with current your diversity strategy • Linked to other change initiatives • Customized with workplace case studies and workplace applications that align with your organization Delivery Modes High quality training via: • Direct delivery by certified POWER instructors • Train the trainer • Certified internal trainers teamed with POWER instructors materials Includes reproducible masters for participant workbooks, facilitator guides and accompanying Power point slide shows Coming Soon!

The Personal Assessment of Diversity-Competence (PAD-C) This stand alone assessment tool provides a diagnosis of the level of Diversity-Competence with each of the POWER competencies as well as recommendations on actions that can improve the demonstration of key behaviors required by the competency. Please call 510.471.7840 for pricing

DiSC® Classic Improving Communication and Reducing Conflict Set the Standard for Self-Understanding DiSC Dimensions of Behavior provide a nonjudgmental language for exploring behavioral issues across four primary dimensions: Dominance, Influence, Steadiness, and Conscientiousness. The result of extensive field research and testing, DiSC Classic is the leading DiSC assessment on the market. Scaled to today's diverse workforce, it offers more response format choices and more reliability, setting the standard for behavioral-based learning. With 30 years of proven reliability and over 40 million users, DiSC® Classic remains the most trusted learning instrument in the industry. It is used worldwide in dozens of training and coaching applications, including organizational development and performance improvement. Designed to complement and supplement existing training programs, DiSC Classic can help improve communication, ease frustration and conflict, and develop effective managers and teams. The power of DiSC Classic is available on paper or online via the EPIC platform - just choose the response format that best meets your needs. Please call 510.471.7840 for pricing

DiSC® PPSS Applying DiSC® to Work Settings DiSC® PPSS provides individuals and teams with detailed, personalized infomation to help them apply DiSC learning in a variety of business applications. It offers a wide range of practical interpretive reports that help people improve their effectiveness in sales, management, and customer service. For maximum impact, use the included companion instruments to define role expectaPlease call 510.471.7840 for pricing

DiSC® Management Strategies Managing People, Process, and Performance DiSC® Management Strategies offers practical new strategies for effectively managing behavioral differences in today's fast-paced work environment. This flexible, easily integrated program has been shown to enhance individual and team performance by improving communication, reducing conflict, and increasing productivity. Please call 510.471.7840 for pricing

DiSC® Sales Strategies Increasing Sales through Adaptability Gain the competitive advantage of DiSC® and improve the effectiveness of every member of your sales team. DiSC Sales Strategies helps both new and experienced sales people - focus on customer needs - enhance customer relationships - develop competencies in a variety of selling situations - reduce direct sales costs - develop long-term relationships for repeat sales Please call 510.471.7840 for pricing

Team Dimensions Profile Helping People Work More Effectively in Teams Successful team members don't do the same thing at the same time. They do the right thing at the right time. And while team members work together toward a common goal, individuals still must play their separate parts in the process. As organizations rely more and more on teams to innovate, problem-solve, produce, and compete at the speed of change, understanding and capitalizing on individual approaches to group processes is the bottom line on creating high performance teams. Please call 510.471.7840 for pricing

Work Expectations Profile Reducing Turnover and Increasing Productivity Have you ever wondered what makes a good company great? It's the people. Committed, productive employees are key to organizational success and a healthy bottom line. The challenge, then, is retaining and developing satisfied, committed employees. The solution is Work Expectations Profile. Why? This engaging, self-directed learning instrument helps your employees understand and manage their work expectations. Research has shown that people who have clearly defined, well-communicated expectations have better attitudes and enjoy greater job satisfaction than people whose expectations go unspoken or unrealized. And companies that employ satisfied, successful people reap the rewards of increased productivity and reduced turnover. Please call 510.471.7840 for pricing

Time Mastery Profile® Helping People Maximize Their Time Setting priorities and managing time are basic to enhancing individual and organizational performance. The pressure to find innovative ways to achieve goals, stay ahead of the competition, respond quickly to customer needs, and enjoy life outside of work is increasingly intense in today's less structured, information-driven workplace. Meeting the daily challenges of managing professional and personal responsibilities requires a learning strategy that focuses on individual needs. Please call 510.471.7840 for pricing

Personal Listening Profile® Learn to Listen and Respond with Purpose Listening is more than hearing. Listening is the ability to receive, attend to, interpret, and respond to verbal messages and other cues, like body language, in ways that are appropriate to the purpose. If the message is entertaining, our purpose is to enjoy, so we listen and respond in a relaxed manner. If the message is intended to persuade us, our purpose is judgment, so we listen and respond critically. It is estimated that people screen out or misunderstand the intended meaning or purpose of a message in over 70 percent of communications, making listening the biggest contributing factor to miscommunication. Please call 510.471.7840 for pricing

Personal Learning Insights Profile® Maximize Every Learning Opportunity To be successful in today's dynamic, information-intensive world, organizations know they must encourage and support effective, lifelong learning at all levels of the organization. The Personal Learning Insights Profile® is the reliable, easy-to-use learning strategy you need. It's designed to help people identify their personal learning approach, communicate their learning needs, and access more effective learning resources. The result? Enthusiastic learners who are able to more quickly develop new capacities, discover new ways of thinking, and achieve new levels of innovative performance. Please call 510.471.7840 for pricing

The Dimensions of Leadership Profile® Expand Your Definition of Leadership Leaders come in many varieties, ranging from the charismatic visionary to the unassuming team player who helps peers work together to accomplish goals set by others. Most leaders display several leadership characteristics or dimensions of leadership. What's more, a follower can become a leader and a leader can spend time as a follower. The Dimensions of Leadership Profile® is a self-directed learning instrument designed to help individuals in your organization discover what they value in themselves as leaders, learn what kinds of leaders they want to follow, and determine the Dimensions of Leadership needed by your organization. Please call 510.471.7840 for pricing

Coping & Stress Profile® Helping People Manage Personal and Work Stress Today's workplace demands high performance of its employees, but that no longer means putting work ahead of everything else. Organizations formerly disregarded the need to balance life outside of work and accepted the fact that productivity suffered as a result. Today's more dynamic, team-oriented organizations require flexible, creative, sustainable performance, the kind that comes with people who know how to balance the urgent demands of work life and personal life without sacrificing either. Please call 510.471.7840 for pricing

The First DiSC® In-Depth Relationship Assessment Improving Communication and Reducing Conflict Create New Levels of Understanding DiSC® Indra offers a model of human relational behavior unavailable in any other DiSC®-based assessment. This innovative model brings DiSC® learning and understanding to the next level - to that of the relationship itself. It maps and measures the relationships of people, providing individuals and groups with feedback concerning the interrelatedness of different DiSC® styles. DiSC® Indra is designed to highlight the areas of compatibility and incompatibility, pinpointing individuals differences and providing insight about how to work together more effectively. Please call 510.471.7840 for pricing

Discovering Diversity Profile® Helping People Capitalize on Differences As the dramatic shift to a highly diverse workforce continues, organizations - large and small - know they must help all workers understand, accept, and capitalize on differences. They know the cultural backgrounds and experiences of diverse employees and customers can enrich the organization, making it more innovative and globally competitive. But realizing the benefits of diversity means meeting the diversity challenge through self-awareness, understanding, and commitment. That commitment must begin at the top. Leaders who truly value diversity want more than compliance. And they know commitment to diversity grows only as self-awareness and personal accountability flourish within the organization. Please call 510.471.7840 for pricing

32466 Monterey Drive, Union City, CA 94587 | tel: 510.471.7840 | fax: 510.487.6106

info@kiwata.com